There are many different driver error codes; some are not difficult to resolve, while others can prove a lot more troublesome, even the most technically proficient. Luckily error code 31 belongs to the easy-to-resolve category.
I have tried turning my computer off completely and unplugging it for a while. That didn't work. I tried to go to device manager but theres not even a network adapters category. Just 'other devices' under that is the ethernet controller. But there's like no settings to play around with because the driver wasn't installed completely I'm guessing.
Error code 31 can occur with many hardware devices. However, it is most commonly seen with Ethernet cards. While irritating, error code 31 is not something you need to lose sleep over, because it can be quickly fixed by installing the latest Ethernet drivers.
Jul 21, 2018 - Fix: Realtek Network Adapter not found after Windows 10 upgrade. This software will repair common computer errors, protect you from file. I just downloaded and unzipped Realtek PCIe GBE Family Controller LAN Driver 718 for Windows 7 (10 MB). The instructions and labels in that material (e.g., Read Me) specifically say it’s for WIN8, so I’m not using it to update my drivers. Windows® 10, Windows 8.1*, Windows 8*. Right-click Start, and then. Identify Your Wired Intel® Ethernet Adapter and Driver Version. Sep 7, 2018 - 1) Press Windows key and X at the same time, then choose Device Manager. 2) Locate and click the arrow to expand category Network adapters. 3) Then right click Realtek PCIe GBE Family Controller option and then choose Uninstall. 5) Windows will help you automatically install the correct driver that it could find. Jump to METHOD 5 – Modify the settings of your Realtek network adapter. - Step 3: Right click on Realtek driver and click “update driver software”.
Error Message
Each error code is accompanied with an error message, which may or may not correctly point to the cause of the problem. The error message that one receives with error code 31 is:
“This device is not working properly because Windows cannot load the drivers required for this device (Code 31)”
How to see the error code 31 error message
Error code 31 is a device manager error code and, as such, is displayed in the Device status box, under the General tab in the device’s properties dialog box. In other words, a message on the desktop does not flash when this error occurs. To view error code 31, perform the steps listed below:
- Click the Windows icon
- Type devmgmt.msc in the Start Search box
- Press Enter
- Double-click Network adapters in the Device Manager window to view all the network devices installed (when a problem with a hardware device occurs, an exclamation mark, a question mark, or a yellow triangle is displayed beside it)
- Double-click your Ethernet card
- The error code 31 will be displayed in its Device status box
Why error code 31 occurs
The most common reasons are:
- Missing drivers
- Outdated drivers
- Corrupt drivers
How to fix error code 31 Ethernet controller driver
To fix this issue, you must download and install the latest Ethernet controller drivers. The most effective and quickest way of updating Ethernet controller drivers is by using a reliable and compatible driver update tool. Although you need to pay a subscription fee to use such applications, the good ones are worth their cost and are reasonably priced. To update drivers using such an application, all you do is download the software and follow the on-screen instructions. On the other hand, if you decide to update drivers manually, you need a follow a more involved process that involves the following steps:
- Write down the details of your Ethernet card (you can find the details from the device manager window or from the box in which the Ethernet card came or from the Ethernet card itself)
- Go to the manufacturer’s website
- Search for the latest driver for your Ethernet card
- If found (yes, you do not always get the required drivers on the manufacturer’s website!), download the drivers
- Install the new Ethernet card drivers
- Restart Windows
Note | Go to the bottom of the page under Related Products for specific products. If you can't find your Intel® Ethernet Controller, contact Intel Support. |
Select your operating system from the choices below. Follow the steps to identify your Intel® Ethernet Controller and determine the latest adapter available.
Click or the topic for details:
- Right-click Start, and then click Device Manager.
- Double-click Network adapters to expand the section.
- Right-click the Ethernet Controller with the exclamation mark and select Properties.
- Go to Details tab, and then click Hardware IDs. Highlight and copy the first ID.
- Use your web search engine to search the Hardware ID, and then identify the associated adapter.
- Search for your adapter in the Download Center to find the latest drivers available to install.
- Click Start > Control Panel > System and Security.
- Under System, click Device Manager.
- Double-click Network adapters to expand the section.
- Right-click the Ethernet Controller with the exclamation mark and select Properties.
- Go to Details tab, and then click Hardware IDs. Highlight and copy the first ID.
- Use your web search engine to search the Hardware ID, and then identify the associated adapter.
- Search for your adapter in the Download Center to find the latest drivers available to install.
Realtek Network Controller Driver Windows 7
- Right-click Start, and then click Device Manager.
- Double-click Network adapters to expand the section.
- Right-click the Ethernet Controller with the exclamation mark and select Properties.
- Go to Details tab, and then click Hardware IDs. Highlight and copy the first ID.
- Use your web search engine to search the Hardware ID, and then identify the associated adapter.
- Search for your adapter in the Download Center to find the latest drivers available to install.
Realtek Ethernet Drivers Windows 10
Related topics |
Identify Your Wired Intel® Ethernet Adapter and Driver Version |
Intel Download Center |
Web Packs Available for Intel® Ethernet Adapters |